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质量工具和流程管理

By Paulo Byron

Book code: 616679

Categories

Didactic, Human and Social Sciences, Administration

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Synopsis

质量工具 仅仅二十年前，质量对于公司来说还是一个差异化因素。那些高质量的公司主导了市场，而那些为留在该市场而奋力拼搏的低质量的竞争对手则受到损害。 随着全球化的到来，竞争变得越来越激烈。它不再是本地的，而是全球化的。

竞争对手不再就在眼前。竞争对手遍布世界任何地方。因此，企业要想在市场上生存下去，就必须在质量上过硬。

因此，今天质量不再是一个差异化因素，而是成为一个

义务，这是留在市场的基本条件。

质量不应再被视为一种孤立的行为或“特定部门”，而应被视为一种在所有组织流程中实践的思想和态度的概念。

质量不再只是一个技术问题，而是一个通过个人更新组织思维的原则问题。

组织的高管、经理和领导者使用质量技术和工具来帮助他们不懈地追求卓越非常重要。

质量工具是可用于定义、测量、分析最终遇到的问题并提出解决方案的技术，这些问题会影响工作流程的良好绩效。

质量工具主要是从 20 世纪 50 年代开始基于现有概念和实践构建的。

从那时起，这些工具的使用对管理系统具有巨大的价值，因为它们是一套用于改进产品、服务和流程的既定用途的统计工具。

Features

Number of Pages 57
Edition 1 (2023)
Format A5 (148x210)
Binding Paperback with Flaps
Paper Type Uncoated offset 75g
Language Chinês

Do you have complaints about this book? Send an email to [email protected]

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Paulo Byron

face: facebook.com/carecabyron

twitter: twitter.com/byron_paulo

Publica Ciência: www.publicaciencia.com.br

Site Paulo Byron: www.facebook.com/sitepaulobyron

Lattes: lattes.cnpq.br/4083709131418432

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